Introductions and Greetings

DO

Stand up, smile, extend your hand, and make eye contact when being introduced.

Introduce a higher-ranking individual to a lower-ranking person. "Mr. Topman, I'd like you to meet Ellen Ayers, our new administrative assistant."

Use full names in introductions. Don't be "Joe in Advertising." Full names enhance credibility and professional identity.

Respond with a greeting such as "I'm happy to meet you, Mr. Topman" or "How do you do, Ellen." Repeating the person's name is a good memory device.

Shake hands with a firm but not overpowering grip.

DO NOT

Wait for the other person to extend his or her hand. It is no longer necessary for a man to wait for a woman to extend her hand. Men and women are workplace equals.

Sustain a handshake longer than about three seconds, even if the introduction drags on.

Expect hugs and kisses (other than among entertainment industry businesspeople).

Panic if you forget a name. Be calm and say, "I remember meeting you, but I simply can't recall your name."